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Report an Issue

We’re here to help. Simply complete the form below with as many details as possible and we’ll get back to you within 1 business day. Even if you’re unsure if something is protected, we’d be happy to see if this issue falls within your Service Agreement and qualifies for a service call.

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Please Note: Our goal is to have a SCANA Energy team member contact you within one business hour to ensure your issue falls within your Service Agreement and qualifies for a service call. If you need to report an issue outside of business hours (Mon - Fri, 8am to 6pm) please call 1.877.771.2877, and we will transfer you to our 24-hour emergency line.