The following tips can help your move go smoothly.

• Get a binding estimate from the moving company. Make sure the amount is written in the contract.
  
  
• Inquire about their on-time record and other complaints with the local Better Business Bureau or consumer complaints department.
  
  
• Select a mover that is licensed, insured, and bonded.
  
  
• Law regarding reimbursement for lost or damaged goods limits movers. To cover potential damage, check existing homeowner's or renter's policy.
  
  
• Ask about expected gratuities and write them into the contract.
  
  
• Have the contract include a guarantee of how many hours the job will take, allowing an overrun of no more than 10 percent.
  
  
• Make sure all charges are listed on the contract.
  
  
• Inform the moving company of how many stairs are at your new home.
  
  
• Watch loading and unloading and examine all items carefully before signing a receipt.
   
  
• Document an inventory of your belongings before you pack.