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A number of factors can raise your energy costs, including extreme weather conditions, unusual energy usage and aging or faulty appliances. To better understand monthly variances, compare your current usage to your previous usage by reviewing your past statements.
Once your online account has been registered (see "How do I sign up for online account access?") you can sign in to your account to view up to 24 months of statements and billing history. You can also use our Energy Analyzer to compare your billing days, rates, outside temperatures with previous statements.
If you need help locating usage information on your statement, check out our online Bill Explanation.
If you have additional questions or need assistance, you can call 1-877-GO SCANA and a Customer Service representative will assist you. Our customer service hours are Monday through Friday 7:00 AM to 10:00 PM and Saturday 8:00 AM to 7:00 PM.
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