Pay the same each month.

Budget Billing makes your monthly energy costs predictable.

How does it help?

Avoid surprises and better budget your energy expenses.

Call 1.877.467.2262 to enroll.

Not available for all customers. We can help determine your eligibility and calculate your Budget Billing amount.

Common Questions

How is my payment calculated?

We average your 12 previous bills and calculate the projected cost of energy for the next 12 months, then divide your predicted energy use into 12 equal payments.

Will my bill show my actual charges or just my Budget Billing payment?

You will only be asked to pay your Budget Billing amount plus any non-budget charges as the Amount Due, however your bill will show the energy you used and all actual charges for the month.

Additionally, your monthly billing statement includes a Budget Billing summary of actual usage charges and payments over the last 13 months to help you stay informed of your true account balance.

Can my monthly budget amount change?

Yes, budget billing plans are reviewed annually, however rate changes or a significant changes in your actual gas usage could result in mid-year reviews. When an adjustment is necessary, you will receive a communication explaining the adjustment.

What happens if my Budget Billing plan is cancelled?

If your Budget Billing plan is cancelled, your account will be reconciled to begin billing your actual total account balance as the amount due with the next bill.

You can view your Total Account Balance on the Budget History of your most recent bill to determine if you have a credit or debit balance.

What if I pay more than my actual billing amount?

Any payment amount over the Amount Due on your monthly billing statement would result in a credit balance that would be applied to your next bill.

What if I pay less than my actual billing amount?

A payment amount under the Amount Due on your monthly billing statement could result in a late payment charge of $10 or 1.5% whichever is greater. You may also be removed from Budget Billing or service could be disconnected.

What if I miss a payment?

The late payment charge of $10 or 1.5%, whichever is greater, could be applied to the unpaid balance. You may also be removed from Budget Billing or service could be disconnected.

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Want to speak with someone?

Call 1.877.467.2262
Mon - Fri 7am to 8pm | Sat 8am to 5pm

Rate Plan Availability

The highlighted counties are eligible for fixed rates, as certain rates are not available in all locations.*

Service Availability Map for Fixed Rates

*For further information regarding availability, please call 1.877.467.2262.