• 13-digit account number
• 4-digit Activation Code (See our FAQ entitled "What is an activation code and how do I get one?" for more details.) or the account holder’s Social Security number (residential accounts only).

Then simply follow the prompts.

If you have additional questions or need assistance, you can call 1-877-GO-SCANA and a Customer Service representative will assist you. Our customer service hours are Monday through Friday 7:00 AM to 10:00 PM and Saturday 8:00 AM to 7:00 PM.

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